Privacy Policy

Introduction

We respect your privacy. This policy explains how we collect, use, disclose, and protect your personal information. We comply with PIPEDA, Ontario's FIPPA, and GDPR where applicable.

What We Collect

You provide: Name, address, email, date of birth, academic history, employment history, financial information, emergency contacts, accessibility needs.

We collect automatically: IP address, browser type, pages visited, time spent, device type, cookies.

How We Use It

• Process applications and enrollment
• Maintain student records and transcripts
• Administer OSAP, bursaries, and payments
• Communicate academic notices and events
• Manage campus access and safety
• Aggregate statistics for program review
• Comply with legal obligations

How We Share It

We do not sell your information.

We share with: Service providers (payment processing, hosting), government bodies (Ministry, OSAP, IRCC for international students), employer partners (with your explicit consent only), law enforcement when required by law.

Cookies

• Essential: Required for site function.
• Analytics: Google Analytics and Matomo to understand traffic.
• Marketing: None from third-party ad networks.

Manage preferences through your browser or our cookie banner.

Security

We use encryption (TLS/SSL), access controls, regular security audits, and staff training. No system is perfect, but we take reasonable measures.

Data Retention

• Student academic records: Permanent
• Application records (not enrolled): 2 years
• Financial records: 7 years
• Website analytics: 26 months
• Email subscriptions: Until you unsubscribe

Your Rights

You may request access, correction, or deletion of your information. You may withdraw consent for optional uses. You may file a complaint with the Office of the Privacy Commissioner of Canada.